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Help / FAQ


We accept major credit cards such as Visa, MasterCard, American Express, and Discover or directly payment through PayPal.

All our prices online are included GST.

You can also select ZIP or Afterpay on checkout, which allows you to buy the things you love today and pay for them over time in installments, interest free.

We ship all orders via Australia Post from our Sydney facility.

Standard Australia Parcel Post can takes up to 2-6 business days.

Express Parcel Post normally is faster and takes up to 1-3 business days.

International Shipping might takes around 6-20 business days depending on where you are located.

You can also check the delivery timeframe to your area here via Australia Post website.

For shipping to Australia wide, we charge a $8 delivery fee on orders under $100 and Free Deliveryon orders over $100. If you need your items faster, we can also send it via Express for $11.

For anywhere else outside Australia, the shipping cost is vary depending where you are located, and it will be calculated on checkout page. We offer Free International Shipping for all orders over $100 AUD.

Shipments outside of Australia may encounter custom duty fees. The fees are based on the destination and the regulations the country being shipped to.  Different countries have import procedures which is determined by its custom’s law in the destination country, not by Limitee or the carrier. 

The customer is responsible for all customs fees.

If the customer's country or region charges fees (import tariff, value added tax, customs handling fees, etc.), the customer must pay the charge(s). The parcel’s actual value is reported on the customs documents and the fees will be collected by the post office or courier service provider. 

We are not responsible for any customs delivery delays. We do not issue any proof of export documents, such as proof of country of origin, or export visas.


Most of our designs are printed on high quality AS Colour blank garments.

The fabric is made from a soft, pre-shrunk, heavyweight cotton. They are comfortable to wear and last a long time.

They also feature side seams, double-needle hems, taped shoulder seams, and neck bands for durability.

You can check out their website here. They have stores across Australia, New Zealand and London, so it is safe to say that they know a thing or two in supplying best blank garments.

In order for you to prolong the life of your Limitee garments, we suggest following the care instructions below:

Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.

Be wary of washing and drying on a high setting, especially when the garment is 100% cotton. High-temperature washes can fade and crack the print, and a high-temperature dryer settings can shrink the garment, as well as damage the print.


Items purchased on Limitee are custom made and printed just for you. Returns cannot be offered unless the item is defective.

Exchanges, however, can be offered for apparel sizing issues. You can exchange your items within 7 days of receiving your order. Please note that buyers are responsible for the cost of returning any items to us.

To set up an exchange, please reach out via the Contact Us page, include you original order information and the correct size you'd like for the exchange in your e-mail.

PS: We can only exchange items in original condition. Items which have been worn, washed or marked with makeup when trying on will be refused and sent back to you.

We're very sorry to hear that there is a defect in your order. We have an extensive Quality Control Process but sometimes defects can slip by undetected.

Please contact us via the Contact Us form or send us an email to with a picture of the damaged item and your order number and we will send you a free replacement ASAP!


Absolutely. We are constantly looking for fresh and unique designs to be featured on our store. So please contact us via our Contact Us page if you would like us to sell your designs on our garments.

Please include a link to your online portfolio or artist page. Note that we do not solicit designs and will not accept design concepts - you must have ready-to-print designs.